Please Do Not Do This On Facebook!

by Cliff Ravenscraft on April 13, 2011


First off, If the first words of a message from a friend is “I promise this is not spam mail!” There is a 99.9999% chance that it IS INDEED spam. I get that some people just don’t get technology and social media. But wow, this message is bad on so many levels that I immediately clicked through to this person’s profile and “unfriended” them on Facebook.

Double Opt In
First off, I had never signed up for an email newsletter about this person’s business offerings. Trust me, I’m ALL FOR promoting your business offerings through email! It’s how I make a large portion of my income on a yearly basis!. However, the first rule of email marketing is DOUBLE OPT IN! This means rather than just “adding people” to your mailing list, you should ask them to “subscribe” to your mailing list, if they indeed desire to receive your business offerings. That’s the first opt in.

The second opt in comes by using an email marketing service that will receive that subscription to your list and will send an email to that person asking them to click a link to confirm that they are requesting to be added to your list. This protects folks from being added to your mailing list by someone else.

The Never Ending Reply To All
I’m willing to assume that this person did not know that the ONLY OPTION for responding to his message would be “Reply All.” However, when you send a “message” to multiple people from Facebook messaging, this is exactly what happens. And guess what? The recipients have no way of removing themselves from that list and future responses from that group of people, originally included in the message.

I’ve been the recipient of a message sent to as little as 8 people that seemed to go one and on for days, filling up my inbox with arguments back and forth, with no way for me to get out of that endless loop of negativity. Take a look at this screen capture! This was sent to me an FOUR HUNDRED THIRTY SEVEN OTHER PEOPLE!

I won’t even go into the “content” of the message itself. This here is a way to kill your business with social media!

22 comments
Ana Tirolese
Ana Tirolese

Thank you Cliff! I have found that if you now search the message on FB there is a teeny-tiny reply link that allows you to just respond to the person who wrote the message... however, it is very small and difficult to see. It drives me crazy to be included in these huge list messages, and I too have unfriended people for this reason. Most of the time it is not something I am interested in and I certainly don't want to see hundreds of Reply All responses! Thank you thank you thank you. Ana

Cliff Ravenscraft
Cliff Ravenscraft

Glad to help others avoid a potentially bad situation in marketing their brand through social media.

Ana Tirolese
Ana Tirolese

Thank you Cliff!

I have found that if you now search the message on FB there is a teeny-tiny reply link that allows you to just respond to the person who wrote the message... however, it is very small and difficult to see.

It drives me crazy to be included in these huge list messages, and I too have unfriended people for this reason. Most of the time it is not something I am interested in and I certainly don't want to see hundreds of Reply All responses!

Thank you thank you thank you.

Ana

Cliff Ravenscraft
Cliff Ravenscraft

Glad to help others avoid a potentially bad situation in marketing their brand through social media.

guest
guest

ironic that the prize is a book called "Ignore Everybody", no?

guest
guest

ironic that the prize is a book called "Ignore Everybody", no?

Jeremy Sarber
Jeremy Sarber

Another annoyance on Facebook I have come across is Facebook Groups. I have been added to a Facebook Group and suddenly my email was full of every comment left in the group. I was added to one recently and within an hour I had more than 200 emails from Facebook. To be honest, I blame Facebook for that one. By default, I should be sent an invite rather than be automatically added.

Jeremy Sarber
Jeremy Sarber

Another annoyance on Facebook I have come across is Facebook Groups. I have been added to a Facebook Group and suddenly my email was full of every comment left in the group. I was added to one recently and within an hour I had more than 200 emails from Facebook. To be honest, I blame Facebook for that one. By default, I should be sent an invite rather than be automatically added.

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